Contact Center/Call Center Professional Certification is designed for Call Center, Help Desk, customer service, and technical support professionals. Attendees will learn best practices skills and techniques for effective, high-quality front-line customer care. The course presents opportunities to learn and practice skills that build customer relationships and create a positive business image. The participants are engaged in the learning process, applying and practicing skills as they learned...
- 20 Feb, 2019
- 168Solution Public Class