Contact Center Indonesia Certification Team Leader & SupervisorThe role of Team Leader/Supervisor in the Contact Center Nowadays becomes more important for the success of the Contact Center/Call Center Team. Team Leader/Supervisor tasks not only cover operational aspect but also development in how to lead the Contact Center. to Succeed in carrying out their duties, Team Leader/Supervisor should have the knowledge of technical Operation Management Contact Center/Call Center (TOM...
- 21 Oct, 2019
- 168Solution Public Class