Contact Center Indonesia Certification Team Leader & SupervisorThe role of Team Leader/Supervisor in the Contact Center nowadays becomes more important for the success of the Contact Center Team. Team Leader/Supervisor tasks not only cover operational aspect but also development in how to lead the Contact Center. To succeed in carrying out their duties, Team Leader/Supervisor should have the knowledge of Technical Operation Management Contact Center (TOM CC) also supervisory skill...
- 30 Aug, 2018
- 168Solution Public Class