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Consulting
Contact Center exists because there is on going demand for services and interaction to meet those demands.
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Certification
We provide international Certification in relation to providing superior service and has equipped Professional Contact Center Practitioners.
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Why Choose Us
- Experience professional Contact Center & direct hands on experience with business objective perspective
- Certified International, endorsed by Global Association of Contact Center and locally knowledge equipped
- Understand the local various industry from banking, insurance, automotive, telecommunication, internet/ISP, health and medical, FMCG
- Knowledge on digital platform interaction
- Option for Bahasa Indonesia and English reporting.
- Our focus expertise on Contact Center covering Business Process, Human Resources, Strategy and Technology through various channel
- Professional and independent perspective – being neutral as key value
- The only international representative for Asia Pacific – global association of ContactCenterWorld for resources, benchmarking, white paper and conference event
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Recent News
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24 Aug 2016
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Belajar efektif dengan Multimedia
Belajar efektif dengan MultimediaKetika masih duduk di bangku kuliah, waktu paling membosankan adalah ketika harus mendengarkan dosen yang monoton memberikan materinya tanpa alat bantu, tanpa diskusi...
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11 Aug 2016
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Inspirasi dan Relasi dari Contact Center World Conference
“The sharing of best practices between the best in the industry was priceless. I would recommend others to come see and experience it for themselves” (Oleg Chornobryvtsev - Adelina...
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22 Jul 2016
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KERJA SAMA PRODI HOSPITALITY DENGAN PT. SATU ENAM DELAPAN SOLUSI
Pada hari Rabu, 25 Mei 2016 telah diadakan pembaharuan penjanjian kerjasama antara Unika Atma Jaya dengan PT. satu Enam Delapan Solusi. Kerjasama ini merupakan kelanjutan dari kerjasama yang pernah...
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