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Consulting
Contact Center exists because there is on going demand for services and interaction to meet those demands.
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Certification
We provide international Certification in relation to providing superior service and has equipped Professional Contact Center Practitioners.
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Why Choose Us
- Experience professional Contact Center & direct hands-on experience with business objective perspective
- Certified International, endorsed by Global Association of Contact Center and locally knowledge equipped
- Understand the local various industry from banking, insurance, automotive, telecommunication, internet/ISP, health and medical, FMCG
- Knowledge of digital platform interaction
- Option for Bahasa Indonesia and English reporting.
- Our focus expertise on Contact Center covering Business Process, Human Resources, Strategy and Technology through various channel
- Professional and independent perspective – being neutral as a key value
- The only international representative for the Asia Pacific – a global association of ContactCenterWorld for resources, benchmarking, white paper and conference event
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Recent News
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10 Jan 2020
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Perkembangan Teknologi Kendaraan Listrik di Indonesia
Perkembangan Teknologi Kendaraan Listrik di Indonesia saat ini sangat maju untuk di daerah Jakarta. Kendaraan listrik sangat membantu dari ketergantungan masyarakat yang menggunakan kendaraan...
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06 Jan 2020
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Teknologi 5G?
Siapkah kita menggunakan teknologi generasi kelima 5G?5G atau Fifth Generation adalah istilah yang digunakan untuk menyebut generasi kelima sebagai fase berikutnya dari standar telekomunikasi seluler...
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20 Dec 2019
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Fakta Penting Customer Service
17% pelanggan akan merekomendasikan produk atau jasa perusahaan yang memberikan solusii yang efektif. Mempertahankan pelanggan yang happy tujuh kali lipat mahalnya dari pada mendapatkan pelanggan...
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