News Info

09 May

How to Become Tech Savvy

Technology is the fastest growing field right now and there's no sign of stopping anytime soon. Being tech savvy is not an impossible task, but it definitely requires time and energy to master the basics. No matter what your reason is for wanting to become tech savvy (not "a geek" per se), a self-assessment is always a good way to start. If you know the make-up of a computer inside out, you can read the specifications of a CPU, RAM, hard drive, SSD and understand them, you are skilled at...

  • 09 May, 2019
  • 168Solution Public Class
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07 May

Layanan Call Center (Contact Center) Indonesia

Saat ini hampir setiap perusahaan memiliki layanan call center dalam perusahaan mereka untuk mendukung kegiatan bisnis perusahaan dan meningkatkan layanan dukungan pelanggan. Bahkan kebanyakan perusahaan sekarang ini memiliki call center terintegrasi oleh aplikasi CRM di dalam perusahaan mereka. Dan seiring meningkatnya persaingan serta besarnya pengaruh positif yang di dapatkan dengan menggunakan call center sehingga menjadi sebuah kebutuhan dan keharusan dalam sebuah perusahaan.Teknologi call...

  • 07 May, 2019
  • 168Solution Public Class
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06 May

7 Cara Agar Tetap Semangat Bekerja saat Puasa

Bekerja di bulan puasa terkadang membuat kita kurang semangat dan ingin banyak menghabiskan waktu untuk tiduran atau bermalas-malasan saja. Umumnya, pekerja kantoran akan cenderung menghabiskan sebagian besar waktunya dengan duduk dan menatap monitor sepanjang hari. Pada saat berpuasa, dehidrasi akan membuat produktivitas kerja menjadi menurun. Selain itu, rasa lapar juga dapat mengakibatkan kreativitas dan fokus juga menurun.Bekerja saat bulan puasa sebenarnya tidak sesulit yang dibayangkan....

  • 06 May, 2019
  • 168Solution Public Class
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05 May

7 Ways to Create a Great Customer Experience Strategy

Let’s take a look at seven ways to create a great customer experience strategy to help you improve customer satisfaction, reduce churn and increase revenues.1. Create a clear customer experience visionThe first step in your customer experience strategy is to have a clear customer-focused vision that you can communicate with your organization. The easiest way to define this vision is to create a set of statements that act as guiding principles.For example, Zappos use their Zappos core...

  • 05 May, 2019
  • 168Solution Public Class
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04 May

Why you need to understand the Importance of Social Media

Let’s face it, it’s 2019 and we all have a pretty good understanding of social media and how it works, right? But what if I told you that Twitter has 6 different forms of communication networks or that Facebook is most active on Fridays, do you still think that you’re a social media guru?Allow us to illustrate the true importance of social media marketing and the online marketing services we offer to ensure you stay on top of your game. We value the importance of social media...

  • 04 May, 2019
  • 168Solution Public Class
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